Relationship between work order system statuses and booking statuses

Relationship between work order system statuses and booking statuses 

Here is a table summarizing the out-of-the-box relationship between work order system statuses and booking statuses.

Work Order System StatusBooking StatusDetails
Open-Unscheduled--Not applicable, as booking does not exist yet
Open-ScheduledScheduled
Open-In ProgressTraveling
Open-In ProgressIn Progress
Open-In ProgressOn Break
Open-CompletedCompleted
Closed-Posted--No booking status can change the work order system status to Closed-Posted. If there are any bookings with an incomplete or non-canceled status, changing the system status to Closed-Posted will update those bookings to a canceled state.
Closed-CanceledCanceledIf the work order system status is changed to Closed-Canceled, all bookings with a status of Scheduled will change to Canceled. You can't cancel a work order if in progress bookings exist. Completed bookings will remain as completed.
Open-UnscheduledCanceledIf the booking status is Canceled, and is the only booking, the work order system status will revert to Open-Unscheduled. If one of multiple bookings is canceled, the work order system status will revert to Open-ScheduledOpen-In Progress, or Open-Completed based on the other remaining uncanceled bookings.

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