Relationship between work order system statuses and booking statuses
Here is a table summarizing the out-of-the-box relationship between work order system statuses and booking statuses.
Work Order System Status | Booking Status | Details |
---|---|---|
Open-Unscheduled | -- | Not applicable, as booking does not exist yet |
Open-Scheduled | Scheduled | |
Open-In Progress | Traveling | |
Open-In Progress | In Progress | |
Open-In Progress | On Break | |
Open-Completed | Completed | |
Closed-Posted | -- | No booking status can change the work order system status to Closed-Posted. If there are any bookings with an incomplete or non-canceled status, changing the system status to Closed-Posted will update those bookings to a canceled state. |
Closed-Canceled | Canceled | If the work order system status is changed to Closed-Canceled, all bookings with a status of Scheduled will change to Canceled. You can't cancel a work order if in progress bookings exist. Completed bookings will remain as completed. |
Open-Unscheduled | Canceled | If the booking status is Canceled, and is the only booking, the work order system status will revert to Open-Unscheduled. If one of multiple bookings is canceled, the work order system status will revert to Open-Scheduled, Open-In Progress, or Open-Completed based on the other remaining uncanceled bookings. |
No comments:
Post a Comment